Understanding Northwestern's Financial Offices
During the financial aid process, your application will progress though the following financial offices at Northwestern:
1. Chicago Office of Financial Aid
This is the initial contact office in the financial aid process. The Chicago Financial Aid Office is responsible for:
- Determining financial aid eligibility.
- Processing financial aid award notices.
- Certifying student loans.
Contact the Chicago Office of Financial Aid.
2. Evanston Student Loan Office
This office processes applications for the Perkins and NU Loan that have been certified by the Chicago Financial Aid Office. The Student Loan Office is responsible for:
- Reviewing these applications for final loan approval.
- Disbursing approved loan funds electronically to the Chicago Office of Student Accounts beginning on the first day of each term.
Contact the Student Loan Office.
3. Chicago Office of Student Accounts
This office is responsible for:
- E-mailing billing statements (i.e. tuition bills, etc) to students' NU e-mail accounts.
- Receiving all financial aid disbursements.
- Issuing student living expense refunds beginning on the first day of the term (for students whose financial aid disbursements exceed the tuition and other charges on their student billing account).
Contact the Chicago Office of Student Accounts.

