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  • Telephone: (312) 503-8722
  • Address: 710 N. Lake Shore Drive, Room 629, Chicago, IL 60611
  • Hours:
    • In Person: Monday-Wednesday: 10am-12pm and 1pm-4pm
    • Phone/Email: Monday-Friday: 8:30am-5:00pm


When contacting the Chicago Office of Financial Aid, please make sure to include your student ID number in place of your social security number (SSN); we do not require your SSN for identification, we only need your student ID number. If you do not have a student ID number and would like to include your SSN for purposes of identification, please only include the last four digits of your SSN (i.e. xxx-xx-1234).

If you're not sure who to contact, see Who can answer my question? for guidance, or review the Northwestern Financial Offices page for information on the units that will help you navigate the financial process.